Strategic Leader in Creative Operations & Business Systems
I'm a Director of Operations who builds the systems that help creative teams thrive. Over the past decade, I've evolved from founding Salt Design Co., a boutique brand and web design agency, to leading operational strategy at Takt, a 30-person agency where I manage our PM team and drive the connection between project delivery and business growth.
What makes my approach unique is the breadth of experience I bring to operations leadership. I've sat on both sides of the table, as a designer, project manager, and agency founder, which gives me an intuitive understanding of what creative teams need to do their best work.
Agency Operations
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Team Management
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Process Development
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Agency Operations â—‹ Team Management â—‹ Process Development â—‹
FEATURED POST
Everything I know about operations started at a Beach Cafe
Most people think good customer experience is about good hospitality—being warm, being friendly, going the extra mile. And while the experience I offered working at a beachside cafe in my 20s was all of those things, I also learned that the most effective way to create good customer experiences is through good operational systems.
It's a lesson I carried with me into the agency I founded, and it's with me today as a Director of Operations at Takt.
